Below are our terms and conditions of business. Please read them before your journey and if you have any questions regarding them please get in contact. They are in place to protect both our customers and ourselves.

  • All equines and equipment are carried at the owners own risk and all horses are to be fully insured by the owner.

  • Should your horse require urgent veterinary treatment during the journey the costs are the responsibility of the owner.

  • We reserve the right to contact a vet on your behalf.  

  • A deposit is payable at time of booking the remaining balance must be paid in full by the morning of collection before the horse is loaded. 

  • The horses passport must be handed to the driver before the horse is loaded, it is a legally requirement and a horse can not travel without it.  

  • It is the owners responsibility to ensure the horse is fit to travel, we reserve the right to not transport sick or contagious horses. 

  • All times given for collection and delivery are an estimate due to outstanding factors. 

  • We will not transport any dangerous or bad travelers. 

  • Clients must disclose any concerns they have regarding how their horse loads and travels. 

  • Any substantial damage will result in the client being liable for the repairs.

  • The price includes a 20 minuet loading time, if after this the horse still has not loaded an additional charge of £10 per half an hour will be charged. If you know your horse may have a problem let us know before and we can come up with a plan before hand.

  • In the event the horse does not load at all payment to cover our costs will be taken.

  • We reserve the right to return the horse to the collection address if we observe dangerous or damaging behavior. Full payment will still be taken.

  • In the event of the horse not loading

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© 2019 by Corey Roberts Films. Proudly created for Gallop Horse Transport.